Returns & Exchanges
At MONTY, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items back into their original box with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing